Terms and Conditions

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China “Made-in-England” is transparent in its Terms and Conditions because we want to provide a positive experience to its visitors and purchasers. Let’s start by stating up front that we:

  • carefully inspect all items before adding them on the web-site,
  • carefully re-inspect all items before packing and shipping,
  • bring up any issues identified during packing with the purchaser in order to satisfy them 
  • carefully pack all the items to ensure safe delivery of the china.
  • strive to find satisfactory solutions in the unlikely event of items arriving in a disappointing condition, 

All items we have listed as being in excellent condition have no chips, no cracks, no crackling/crazing of the glaze, no wear to gold trim, no dulling of the glaze, nor discolouration of the colours in the pattern.  As can be expected from items that have been lovingly used, some of the plates will have fine surface scratching that can only be seen  when inspected in reflected light.

China “Made in England” provides its services to you subject to the following terms and conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.


Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.


When you visit China “Made in England” or send us e-mails,  you consent to receive communications from us electronically. We only communicate with clients in the context of the transactions requested by clients (i.e.: requests for information and purchases). We do not initiate contact with visitors nor previous clients. You agree that all agreements and communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of China “Made in England” and protected by international copyright laws. The compilation of all content on this site is the exclusive property of China “Made in England”, with copyright authorship for this collection by China “Made in England”, and protected by international copyright laws.


China “Made in England” grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of China “Made in England”. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of China “Made in England” so long as the link does not portray China “Made in England”, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any China “Made in England” logo or other proprietary graphic or trademark as part of the link without express written permission.


If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. China “Made in England” and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


China “Made in England” reserves the right (but not the obligation) within its Terms and Conditions to remove or edit content of any reviews or comments, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant China “Made in England” and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant China “Made in England” and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose.


China “Made in England” guarantees for loss in the unlikely event that items are lost during shipping except for reasons relating to purchaser neglect or errors in picking up parcels. The purchaser would need to advise China “Made in England” about non-arrival of a parcel to most destinations within a reasonable time of 14 days after shipping.


China “Made in England” and its associates attempt to be as accurate as possible. However, China “Made in England” does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. All items are re-inspected before being packed and shipped. 

In the unlikely event that a discrepancy with the product description on the website is discovered, the purchaser will be notified and options will be offered, including withdrawing that item from the purchase order. Please note that items with a .1 suffix as in RA-OER-30.1 indicates that there is slight wear to the item, usually to gold or platinum rim. Most of these items will also have a description of the wear on the listing. If a product shipped by China “Made in England” is not as described when it is unpacked, the purchaser must contact us within a reasonable time of 10 days.  China “Made in England” could require that refunded item be returned in unused condition.


By visiting China “Made in England” you agree that the laws of the province of Quebec, Canada, without regard to principles of conflict of laws, will govern these Terms and Conditions of Use and any dispute of any sort that might arise between you and China “Made-in-England” or its associates. Any dispute relating in any way to your visit to our web-site or to products you purchase through China “Made in England” shall be submitted to confidential arbitration in Quebec, Canada.


Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to China “Made in England”. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.


Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our staff by contacting us info@chinamadeinengland.com.